Disclaimer
"CLIENT" -- an individual or a company that hires Vivian W. Lee at GLOBAL MCN
"CONSULTANT" -- Vivian W. Lee and her associates at GLOBAL MCN
SATISFACTION GUARANTEE
The consultant agrees to comply all industry standards, rules and regulations to provide copies that are based on the best business and ethical standards. The client shall understand that all changes and revisions must be made through written notice by email. The consultant provides 100% satisfaction guarantee for a thirty (30) day period, upon project completion with full payment. After thirty (30) days, additional work will be quoted as a separate project.
CERTIFICATION
Vivian W. Lee is a "Dan Kennedy Certified Copywriter for Info-Marketers" (2015). She is required to include the following statements here as a disclaimer:
"The Dan Kennedy Copywriter for Info-Marketers Certification is awarded to professional copywriters who have successfully completed a course of study of preparation for such copywriting. This Certification has not been provided by any accredited education institution. It does not constitute endorsement of or liability for any individual copywriter by Mr. Kennedy or any companies or organizations affiliated with Mr. Kennedy. The client's relationship is solely with the individual copywriter retained via this agreement."
PAYMENT TERM
Retainer clients are required to pay the monthly fee in full before the 1st of each calendar month. For all the other copywriting and consulting projects, the consultant requires a fifty percent (50%) deposit up front to start any project. And then, she will invoice the remaining fifty percent (50%) balance upon project completion, net 5 days upon receipt. If the client needs to cancel or put the project on hold once the consultant has begun work, a cancellation fee or a "Kill Fee" will be applied, equal to the initial fifty percent (50%) deposit.
RESULTS
There are many factors affecting the results in any marketing campaign -- product, market, price, list, demand, consumer preference, major events -- that the consultant cannot control. Therefore, while the consultant does provide a satisfaction guarantee, she does not promise and cannot guarantee specific response rates or results.
REVISIONS
Up to two (2) major revisions are included at no extra charge unless they are based on a change in the assignment made after the copy is submitted. All revisions must be assigned within ten (10) business days of your receipt of the first draft of copy. After that, additional rewrites may be made at a fee to be negotiated separately from this agreement. The consultant makes her best attempt to be available to make revisions. Depending on Vivian's schedule availability, she can sometimes turn around minor revisions within 3 business days; major revisions may take longer 1 to 2 weeks.
INDEMNITY
The client holds the consultant harmless against any liability anywhere in the world, including liability arising from copyright infringement and libel that results in any way from your use of my copywriting services and counsel. The consultant agree to work with your legal adviser to ensure copy complies with applicable laws and regulations.
The consultant warrants the functionality of your project according to the agreed upon specifications at the time of acceptance. The consultant does not warrant damage to site, lost earnings or other incidentals that result from client-made modifications, viruses, acts of God, server crashes or other causes beyond my control. Due to the dynamic nature of the Internet, the consultant does not guarantee any specific rankings with regard to search engine listings.
CONFIDENTIALITY
The consultant understands and agrees that all digital and print materials are kept confidential for the sole purpose of the client's project only.